Thank you for shopping with FUHENG YICHANG TRADING COMPANY LIMITED. We are committed to delivering your order as quickly and efficiently as possible. Please review our shipping policy below to understand how we handle shipments.
1. Order Processing
All orders are processed within 1-3 business days after payment confirmation. Orders placed on weekends or public holidays will be processed on the next business day. You will receive a confirmation email once your order has been shipped, along with tracking information.
2. Shipping Methods
We offer several shipping options to ensure your order reaches you in a timely manner. Shipping carriers include:
- USPS
- FedEx
- UPS
- DHL
- And more…
The available shipping methods will depend on your location, and shipping fees will be calculated at checkout.
3. Shipping Times
Shipping times vary depending on your location and the selected shipping method:
- Domestic Orders (within the same country): Typically, delivery takes 3-7 business days.
- International Orders: Delivery may take anywhere from 7-21 business days, depending on the destination country.
Please note that shipping times are estimates and may be subject to delays due to factors like weather, customs, or other unforeseen circumstances.
4. Shipping Fees
Shipping fees are calculated at checkout based on the shipping method and destination. You will be able to review the total cost, including shipping, before completing your purchase.
5. Tracking Your Order
Once your order is shipped, you will receive an email with a tracking number. You can use this number to track the progress of your shipment on the carrier’s website.
6. Customs, Duties, and Taxes
For international orders, please be aware that you may be subject to customs duties, taxes, or import fees imposed by your country. These fees are not included in the shipping cost and are the responsibility of the recipient. We recommend checking with your local customs office for further information on potential charges.
7. Order Issues or Delays
If you experience any issues with your order, such as delays or non-delivery, please contact our customer service team at [email protected]. We will assist you in tracking down your shipment and resolving any issues.
8. Shipping Restrictions
Some countries may have shipping restrictions or limitations on certain items. If this is the case, we will contact you and arrange an alternative solution or issue a refund if necessary.
9. Customer Service
If you have any questions or concerns about shipping, please don’t hesitate to contact us at [email protected]. Our customer service team is here to help ensure you have a smooth shopping experience.
By shopping with FUHENG YICHANG TRADING COMPANY LIMITED, you agree to the terms outlined in this Shipping Policy. Thank you for choosing us!